Shipping Information

Ground Shipping Map
Business days in transit from Knoxville, TN 37932



STANDARD TRANSIT TIMES & INFORMATION


These are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed. They also DO NOT include weekends. We are NOT responsible for lost orders or orders marked "Delivered" by carriers. It is the responsibility of customers to enter proper shipping addresses when placing orders online, and we are not liable for carrier delays and/or delivery issues resulting from address inaccuracies. Therefore, please check your shipping address prior to submitting your order.


Economy Shipping: 4 - 10 business days average transit time. Continental US only.

Ground: 2 to 7 business days average transit time, depending on location. US only. 


3 Day Shipping: 3 days transit time. US only.

Standard to Canada: 7 to 12 days average transit time, depending on location. Canada only.



EXPEDITED ORDERS


EXPEDITED orders (Next Day, 2 Day, & 3 Day) must be placed by 1:00pm EST to guarantee same day shipping.

SHIPMENTS TO CANADA

All shipments to Canada are subject to your standard GST and PST taxes, plus brokerage & duties. Customs merchandise duties - normally around 12% to 18% of the total order value, based on the types of products purchased - will be assessed by Canadian customs.

OTHER INTERNATIONAL SHIPPING

For all other countries, brokerage fees, taxes, and duty imposed by customs in your country can not be accurately estimated. These charges will be your responsibility.